Assessing the Quality of Post-COVID Online Teaching for Higher Education Students in Pakistan
Download| Volume 3 Issue 1 2022 | |
|---|---|
| Author(s): |
Dr. Zehra Habib
Dr Nawaz Ahmad
Aisha Yusuf Mesiya
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| Abstract | From the global scholastic perspective, the most formidable challenge of Coronavirus (COVID-19) has been the closure of educational institutions and the shift to online learning platforms. Even in developing countries like Pakistan, where face-to-face teaching was generally the norm, an emergency move had to be made to online teaching in mid-March 2020. Considering that students are the most relevant stakeholders in this regard, the researchers of the current study employed a quantitative strategy to gauge the standpoints of Pakistani higher education students regarding the quality of online teaching. For the analysis, the Wilcoxon W test is used as a non-parametric statistical technique on a sample of 167 higher education students obtained through Non-Probability Purposive and Convenience Sampling. The instrument used for gathering the data was a “ServQual” instrument for measuring the service quality of online teaching. Responsiveness and web content are significant for below expectations at a 5 per cent significance level |
| Keywords | Higher education, online teaching, pandemic, expectations, SERVQUAL |
| Year | 2022 |
| Volume | 3 |
| Issue | 1 |
| Type | Research paper, manuscript, article |
| Recognized by | Higher Education Commission of Pakistan, HEC | Category | "Y" | Journal Name | ILMA Journal of Social Sciences & Economics | Publisher Name | ILMA University | Jel Classification | - | DOI | http://dx.doi.org/ | ISSN no (E, Electronic) | 2790-5896 | ISSN no (P, Print) | 2709-2232 | Country | Pakistan | City | Karachi | Institution Type | University | Journal Type | Open Access | Manuscript Processing | Blind Peer Reviewed | Format | Paper Link | http://ijsse.ilmauniversity.edu.pk/arc/Vol3/pdf/7pdf | Page | - |